Notes for inquiries(Must read)

  1. ①All inquiries are received and answered by e-mail.
  2. ②When making an inquiry, please provide as much detail as possible about the situation. If you know the URL of the relevant page, please include it as well.
  3. ③Please refrain from using pictograms in your inquiry, as we may not be able to receive your inquiry accurately.
  4. ④Depending on the content of your inquiry, it may take several days for us to reply to you.
  5. ⑤If you have set up your e-mail settings to receive e-mails by specifying a domain name, etc., please change your settings so that you can receive our replies at [ support@showroom.co.jp ].
  6. ⑥Please send one inquiry at a time.
  7. ⑦Depending on the content of your inquiry, we may not be able to reply to you.
  8. ⑧If you have set your browser to reject URL-containing e-mails, you may not be able to receive our contact e-mails. Please contact your cell phone company for details on URL-containing e-mail settings.
  9. ⑨If you are using SHOWROOM with an official account, please inquire with the organizer to which you belong. However, for inquiries regarding original avatars, please contact us via the SHOWROOM inquiry form.