Show Gold Notice

1. Scope of use

You can use Show Gold to purchase digital contents on the website named “SHOWROOM” provided by SHOWROOM Inc.

If you have purchased Show Gold on or before 07/09/19, please note that it may only be used on the platform where the purchase was made. Show Gold may not be used on other platforms.

2. Term of Validity

No expiration date is set for Show Gold; provided, however, that the validity of Show Gold that was purchased in Android app or purchased in the SHOWROOM website continues for 180 days after its issuance.

If you lose the right to use your SHOWROOM account for reasons such as termination of your SHOWROOM account, your Show Gold will expire.

3. Purchasing Show Gold

No limitation is set for the amount of Show Gold you can possess. If you are 19 or under 19 years old, you cannot purchase Show Gold over 20,000JPY per month.

4. About use of "SHOWROOM"

  • Prices on digital contents include consumption tax.
  • Please note that it may take a while to be able to use Show Gold after you have purchased Show Gold.
  • For payment options to purchase Show Gold, please refer to this document. Show Gold shall not be refundable under any circumstances after the purchase or the consumption.
  • In case of transactions that involve your account leased to other users or granted other users to use, or any other illicit use of your account, we may suspend your account temporarily in order to investigate the possibility of such illicit use.
  • For other guidelines, please read the Terms of Showroom Membership.

5. How to check Show Gold balance

To check Show Gold balance, please go to “My Page”, and choose “Show Gold history”. The amount of available Show Gold purchased on or before 07/09/19 is managed separately on the basis of each platform.

6. Service provider

Shibuya Primeplaza 19-1 Maruyamacho Shibuya-ku, Tokyo, Japan, 150-0044

7. Contact

email: support@showroom-live.com
phone: 0985-60-2005 (business hours: 10:00~17:00 Japan Time)
※ Saturdays, Sundays, Public Holidays and from 12/30 through to 1/3, we are closed
※ Generally, we only answers queries by email. Thank you for your understanding.
※ If you are calling us, do not block outgoing caller ID.